Refund Policy

How Our 24-Hour Guarantee Works

Jai Shri Ram creates personalized mantras based on your specific inputs (name, deity category). Each mantra is:

• Sacredly Created: Crafted by Sanskrit scholars with Vedic traditions
• Unique to You: Includes your name woven into sacred verses
• Delivered Within 24-48 Hours: Sent to your email once blessed
• Custom Spiritual Product: Created specifically for you with devotion

You have 24 hours from the time you receive your completed mantra to review it and request a refund if you're not satisfied. To request a refund, email us at support@jaishriram.ai within 24 hours of delivery with your order number and reason for dissatisfaction.

Before You Order

To ensure you're completely happy with your spiritual purchase, we strongly recommend the following before placing your order:

1. Understand the Sacred Process

Our mantras are personalized Vedic chants created by Sanskrit scholars and chanted by trained priests. This gives you a clear idea of what to expect from your personalized mantra.

2. Review Your Details Carefully

• Name Spelling: Double-check the spelling of the name you want in the mantra verses
• Deity Selection: Make sure you've chosen the right deity (Ram, Hanuman, Ganesh, Shiva, Durga, Lakshmi, Saraswati, Universal Peace)
• Personalization Details: Review any additional spiritual information you've provided
• Email Address: Ensure your email is correct so you receive your mantra

3. Understand What You're Getting

Each personalized mantra includes:

• Your name woven into sacred Vedic verses
• Chanting dedicated to your chosen deity
• A 3-5 minute MP3 file delivered via email
• Unlimited personal spiritual listening and sharing rights

Technical Issues

If you experience technical issues that prevent you from receiving or accessing your mantra (not dissatisfaction with the content), please contact us immediately:

Examples of Technical Issues We Can Help With:

• You didn't receive your mantra email within 48 hours
• The download link is broken or expired
• The audio file won't play or is corrupted
• You were charged twice by mistake
• Dakshina was processed but no order was created

Contact our support team at support@jaishriram.ai with:

• Your order number or email used for purchase
• Description of the technical problem
• Screenshots if applicable

We will work to resolve genuine technical issues promptly. This does not constitute a refund but rather technical support to ensure you receive the product you paid for.

After the 24-Hour Window

Refund requests must be made within 24 hours of receiving your completed mantra. After this period, all dakshina (offerings) are final. This includes:

• After 24 Hours: No refunds available regardless of reason
• Spelling Errors: Please review your details carefully before ordering
• Wrong Deity: Double-check your deity selection during checkout
• Change of Mind: Must be requested within the 24-hour window

The 24-hour window begins when your completed mantra is delivered to your email, not when you offer dakshina.

Dakshina (Pricing) & Value

Our dakshina is designed to be accessible for all devotees:

• Sacred Offering: ₹999 per personalized mantra
• Traditional Priests: ₹5000-10000 for personal puja
• Temple Ceremonies: ₹10000-50000+ for elaborate rituals

At a fraction of the cost compared to traditional ceremonies, our service provides exceptional value for personalized sacred mantras. However, the humble dakshina does not change our refund policy.

How to Request a Refund

To request a refund within the 24-hour window, contact us at support@jaishriram.ai with:

• Your order number or email used for dakshina
• Reason for dissatisfaction
• Confirmation that you're within 24 hours of receiving the mantra

We will process approved refunds within 5-7 business days to the original payment method.

Inappropriate or Abusive Orders

We reserve the right to refuse service or cancel orders that:

• Contain offensive, disrespectful, or inappropriate content
• Appear to be fraudulent or made with stolen payment methods
• Violate our Terms of Service or sacred traditions
• Are placed by users who have previously abused our service

In cases of fraudulent or disrespectful activity, we may issue a refund and ban the account from future use.

Questions or Concerns?

If you have questions about this policy or concerns about your order before offering dakshina, please contact us:

• Email: support@jaishriram.ai
• Website: jaishriram.ai

We're here to help ensure you have a blessed experience, but we cannot offer refunds after your personalized mantra has been created and delivered.

Agreement

By using Jai Shri Ram and placing an order, you confirm that you have read, understood, and agree to this 24-Hour Refund Policy. Refunds must be requested within 24 hours of receiving your completed mantra. This policy is part of our Terms of Service.